Terms of Service
Effective Date: 01.01.2025
Welcome to Exenlo!
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to these Terms.
1. Use of the Website
You must be at least 18 years old or have parental/guardian consent to use this website.
You agree to use the website for lawful purposes only and not engage in any activity that harms Exenlo, its users, or its reputation.
2. Products and Orders
All products are subject to availability. We reserve the right to modify or discontinue products without prior notice.
Prices are listed in Sri Lankan Rupees and are subject to change.
Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of your order, as availability and payment verification are required.
3. Payment and Billing
We accept credit/debit cards, online transfers, cash on delivery & koko pay.
You agree to provide accurate billing and shipping information.
4. Shipping and Delivery
Delivery timelines depend on your location and availability of the product.
We are not responsible for delays caused by courier services or unforeseen circumstances.
If a product is undelivered or lost during transit, please contact us immediately.
5. Intellectual Property
All content on this website, including designs, logos, images, and text, is the property of Exenlo or its licensors and is protected by copyright laws.
You may not reproduce, distribute, or use our content without prior written consent.
6. Privacy Policy
Your personal information is collected, used, and protected in accordance with our Privacy Policy.
7. Limitation of Liability
Exenlo is not responsible for any damages, losses, or injuries arising from the use of our website or products, except as required by law.
We do not guarantee that our website will always be error-free or uninterrupted.
8. Changes to the Terms
We may update these Terms from time to time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes will be resolved under Sri Lankan jurisdiction.
